Privacy policy

 

Privacy policy of ØRLA

ØRLA Amsterdam attaches great importance to the protection of its customers' personal data. This privacy policy describes how personal information is collected, used and protected. By using our services, you agree to the practices described in this policy.

Collection of personal information
ORLA Amsterdam collects various types of personal data in order to provide an optimal shopping experience. This data may include:

  • First and last name
  • Delivery and billing address
  • Email address
  • Telephone number
  • Payment information

Use of personal information
The personal information collected is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product range
  • Improving our customer service and responding to requests
  • Sending information about new products, promotions and events (with the customer's consent)

Sharing personal information
ØRLA Amsterdam does not sell, rent or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • If required by law or to comply with legal proceedings
  • To protect the rights, property or safety of ØRLA Amsterdam, its customers or the public

Security of personal information
ORLA Amsterdam implements appropriate security measures to protect personal information from unauthorised access, alteration, disclosure or destruction. These measures include:

  • The use of encryption technologies for payment transactions
  • Restricted access to personal information for employees and partners who need the information to provide our services

Retention of personal information
ORLA Amsterdam retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

Customer rights
Customers have certain rights under applicable law with regard to their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by ORLA Amsterdam.
  • Right to rectification: Customers may request the correction of inaccurate or incomplete personal data.
  • Right to erasure: Customers may request the erasure of their personal data, taking into account legal retention periods.
  • Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and similar technologies
ORLA Amsterdam uses cookies and similar technologies to improve the user experience on our website. Cookies help to remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the privacy policy
ORLA Amsterdam may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.

Contact details
If you have any questions about this privacy policy or wish to exercise your rights regarding personal data, please contact ORLA Amsterdam at the following address:

Email: info@orlaamsterdam.nl

ORLA Amsterdam is committed to protecting the privacy of its customers and using personal data in a responsible and secure manner.